Who operates this website
Susman Insurance Agency operates this website. A question about this statement, a request to stop announcements or another privacy request can be sent through the request form by selecting the Topic option “Privacy.” No direct agency address, phone number or email address is published here.
Information the forms request
The homepage form asks for name, email and topic. The homeowners form asks for name, email, property ZIP, review stage and residence type. The auto form asks for name, email, garaging ZIP, household vehicle count, household driver count and primary use. The request form asks for first and last name, email, optional phone, ZIP, response preference, topic and an optional short question. If phone response is selected, a phone number is required. Do not send the sensitive categories excluded beside each form.
How a request is handled
Form content is checked on the server, transmitted with encryption in transit and delivered to the agency’s ordinary business mailbox through a contracted delivery service. Success appears only after the delivery provider accepts the message. The website does not put form content in a submission database, routine content log, browser storage or analytics event. Mailbox retention follows the agency’s ordinary business and legal practices.
Site measurement
This website uses cookieless measurement to count visits and page actions for this domain. It does not use cross-domain linking or join a visit to activity on another website. The collection route receives the requested page, page title, limited browser and device details, a referrer with its query removed, and network information needed to process the request. Two address bytes are masked before reporting, and location is derived only from the masked address. Raw visit logs are deleted after 90 days. Do Not Track and Global Privacy Control signals stop collection. No analytics cookie is set.
Calls and client information
A telephone call may be recorded for training or quality assurance, and the caller may ask not to be recorded. Recordings and client information are not shared with third parties or affiliates without legal authority.
Children
The agency does not knowingly collect personally identifiable information from children under thirteen. A child under thirteen needs permission from a parent or guardian before using this website.
Communication choices
A visitor may ask the agency to stop announcements by using the request form and choosing Privacy. Any future text-message invitation must identify the brand as Susman Insurance Agency, state the expected message frequency, explain that message and data rates may apply, and provide HELP and STOP instructions. This website does not currently present a text-message enrollment invitation.
Service providers and legal needs
Providers supporting web delivery, abuse prevention, measurement and business-message delivery process only the information needed for those functions. Information may also be used or disclosed when required by law, to protect rights or systems, or to investigate misuse. The forms are not a place to send payment information or request that coverage be bound.
Changes to this statement
Privacy practices and legal requirements can change. The agency may revise this statement and asks visitors to review it periodically. The effective date at the top identifies the baseline policy date reflected here.